Delivery & returns

Delivery charges

• Inside Dhaka: ৳70 — usually 1–3 working days
• Outside Dhaka: ৳130 — usually 3–5 working days

After you place an order we will call you to confirm it before it is shipped.

Payment

We accept Cash on delivery, bKash, Nagad. For bKash or Nagad, please send the total amount first and enter the transaction ID at checkout. We confirm your order once the payment is verified.

Exchange & returns

• If an item is damaged, faulty or not what you ordered, tell us within 3 days of delivery and we will exchange or refund it.
• Size exchanges are welcome within 3 days if the item is unused, unwashed and has its original tags and packaging.
• For hygiene reasons, opened beauty and personal care products cannot be returned unless faulty.
• Please check your parcel in front of the delivery person when possible.

To start an exchange or return, contact us with your order number.